Conditions, reservations & additional provisions

Booking procedures

When booking, arrival and departure times will be discussed. Please respect these times because of the daily care requirements of all our guests.

A booking becomes final after payment of a deposit of 50% of the total amount. This amount is not refundable in the event of cancellation by the owner.

In case of cancellation of the booked period, the deposit is not refundable.

If a cat or dog is collected at an earlier date, the full amount for the agreed period will be charged.

Food

We provide good quality food for your dog and/or cat at an attractive price. We also advise which type is best suited for your pet. You can come during our opening hours.

Transport

If you are not able to bring or take your cat or dog, we can offer transport. For this service, we have a rate of € 0,75 per kilometer and an hour rate of € 15.

Our bus is equipped with a number of separate cages through which we can transport your pet safe.